Refund and Return Policy

Last Updated: July 2026

At KS Solution, we provide customized digital solutions including software development, AI-powered applications, website development, mobile apps, and business automation systems.

Because our services are customized according to each client’s requirements, our refund and cancellation policy is designed to ensure transparency and fairness for both clients and KS Solution.

Custom Digital Services

KS Solution delivers personalized technology solutions based on project requirements, business goals, and client specifications.

Due to the customized nature of our services, completed development work, delivered digital products, and approved project milestones cannot be returned.

Project Cancellation Policy

Clients may request project cancellation before development work begins.

If cancellation is requested after the project has started, KS Solution will review the request based on:

• Completed work

• Development progress

• Resources used

• Project agreement terms

Refund Eligibility

A refund request may be considered when:

• KS Solution is unable to deliver the agreed service

• A project has not started and cancellation is approved

• There is a valid service delivery issue that cannot be resolved

Non-Refundable Situations

Refunds are generally not provided for:

• Completed software, website, or digital services

• Approved project milestones

• Changes in requirements after development begins

• Client delays in providing information or approvals

• Additional features or modifications outside the original agreement

Payment Terms

Project payments are usually structured according to project milestones.

Payments made for completed milestones, delivered services, or allocated development work are non-refundable.

Revisions and Support

KS Solution provides revisions and support according to the agreed project scope.

Additional requirements outside the original agreement may require additional charges.

How To Request a Refund Review

To request a refund review, please contact KS Solution with:

• Your name

• Project details

• Payment information

• Reason for your request

Our team will review your request and provide a response.

Contact KS Solution

For questions regarding this Refund and Return Policy:

KS Solution
Email: kushanranidu000@gmail.com
Phone: 0771826311